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Q-1: Are you an Information
Technology (IT) solution provider?
Q-2: Do you know our
specific industry well enough to be able to help us?
Q-3: What do we need
a Business Consultant for?
Q-4: How do you see virtual office evolving in the coming years?
Q-5: What are the scopes and possibilities of WorkACE™?
Q-6: How does this system work?
Q-7: How can an organisation benefit from using this system?
Q-8: A key issue is safety and confidentiality of data, how is it addressed?
Q-9: Does turning an office on a virtual platform tend to breed complacency?
Q-10: What are the advantages and the disadvantages by using this system?
Q-1: Are you
an Information Technology (IT) solution provider?
A: Yes, we are an IT consulting and solutions provider
company. In our system-building projects we suggest
that our clients use the very latest, state-of-the-art
software and hardware, and we can assist you in selecting
and developing such solutions for your organization.
We plan, build, and maintain our own IT infrastructure,
to gurantee that we have in-house the required knowledge
in these areas for our clients needs also. We develop
standard "off-the'shelf-roducts" as well
as tailor-made web applications, spreadsheet programs
and database applications for ourselves, as well as
for our clients. We recommend that you use us as your
main IT solutions provider because it will, in most
cases, be less expensive for you.
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Q-2: Do you
know our specific industry well enough to be able
to help us?
A: Given our associates' collective years of
cross-industrial experience, we have learned that
all business successes are driven by the same basic
principles; Employee participation and education,
Customer satisfaction, Vendor pricing and stability,
Product quality/costing, Market specificity as well
as timing, and Financial management/control, with
more minor, industry-specific differences between.
These differences YOU know better than anybody, and
we will assist you in leveraging that knowledge to
be successful together. In fact, what we do best is
to bring new ideas and proven systems into your organization
from other industries. This cross-industry, learning
technique has proven over the years to be one of the
best, and fastest, methods of developing and improving
organizations.
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Q-3: What do
we need a Business Consultant for?
A: For the same reason that you'd go to see
a doctor for a check-up, or to a lawyer with complicated
legal questions, you should seek the help of a business
consultant (specialist) when you need to build, improve,
or tweak your business to run better. To make use
of a professional Business Consultant when such services
are called for is one of the most prudent decisions
you can make as the manager/owner of a business. To
hire us is not a cost for your company, but rather
an investment carrying a very high Return-On-Investment
(ROI) rate.
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Q-4: How do you see virtual office evolving in the coming years?
A: Virtual working is not new & is the future & we bet on it with our QXS™ philosophy. Several big companies such as IBM, Accenture etc. are talking about this online reality & we are already ahead of them by several years. IBM is working on a family of Workplace products, but we are the no. 1 virtual working community (VWC) builder. Several articles have been published in UK, USA on how virtual/mobile working is the future. QXSystems™ is a truly virtual organization & we conduct our business online & virtually everyday.
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Q-5: What are the scopes and possibilities of WorkACE™?
A: WorkACE is a next generation web based platform application/system, which can be used by any commercial, non-profit organization & country government. WorkACE transforms organizations & governments from working in an adhoc way to a completely organized way by giving users a way to define their business & operational processes in a virtual Workplace. As WorkACE™ can be used by any organization; it has/will become a very versatile system/software on earth. WorkACE™ can also be seen as an E-governance solution for running any organization/govt. Presently organizations have implemented several software & hardware solutions, but they are are rigid & out of context solutions, which means they all will get outdated sooner or later.. WorkACE™ brings the paradigm shift in how organizations will work in future. WorkACE brings contextual collabration & will act as a base platform for exposing the service layer of any organization as web services. We are basically taking web services to a new level called web organizations.
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Q-6: How does this system work ?
A: WorkACE™ forces an organization/government to map all of their physical & virtual divisions, departments, states into a virtual space & that space becomes the primary workplace for any organization & govt. WorkACE™ enables process management between these divisions & states via its process definition components creating a true & complete mapping of an organization/government. Users login to their workplace using a web browser & conduct their work at their virtual workplace.
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Q-7: How can an organisation benefit from using this system?
A: By mapping an organization/government into a virtual workspace, WorkACE™ creates complete accountability, knowledge management & enables virtual, global & mobile working. WorkACE™ is a very flexible system, in which it users define their own processes, compared to Enterprise Resource Planning (ERP) vendors. In WorkACE™ all communication is well recorded in the system & voice of individual users, in a highly layered organization/government ,can be heard, rated. WorkACE enables Communities of Practice (COP) concepts to create wisdom for an organization by knowledge sharing & brainstrorming within an organization. For example for Government of India WorkACE™ can be blessing, as then accountability will be very high, people's voice can be heard, voting can be done in half a day for the whole country & results can be declared instantly. Communication between states, departments, ministries will be recorded & knowledge management will become easy. For example Mumbai floods lessons learned & any disaster management knowledge will be at tips of govt. officials at all times, if they would have used WorkACE. The biggest benefit is, all the work/education can be done virtually which means money saved on travel costs can bring a substantial reduction in budgets. That is why we call ourselves as a Information Communication Technology (ICT) organization & not just IT.
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Q-8: A key issue is safety and confidentiality of data, how is it addressed?
A: WorkACE™ uses the most innovative security solutions including two factors authentications, user certificates, SSL, data encryption at rest, which is tied to individual user certificates. QXSystems™ is implementing security solutions suggested by RSA Security, which is world's no. 1 security company. Besides this we work with companies, such SPI Dynamics, who have helped NASA to secure their systems & data & help them eliminate security threats on a weekly basis. We understand the risk involved with confidential data going over internet & also implement Virtual Private Networks to control access to WorkACE™.
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Q-9: Does turning an office on a virtual platform tend to breed complacency?
A: No, infact it reduces the risks of a physical office, where all confidential data, files are not encrypted & can be photocopied. It also helps with retention of that data, as all information is well accounted for, compared to physical files, which can get damaged & stolen & knowledge can be lost. Employees/officials do not take knowledge with them when they leave. Even if an organization is completely computerized, information & knowledge is scattered in so many systems that it is as good as a paper file buried in a file room.
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Q-10: What are the advantages and the disadvantages by using this system?
A: With WorkACE™, you can bring employees, consultants, suppliers & buyers into a virtual working community & provide means to operate virtual, global & mobile. As WorkACE forces people to change how they work to make them work more organized, may be seen as a disadvantage by somebody.Using WorkACE requires some initial coaching on the new way of working. I personally do not see that as a disadvantage, but as a change, which is always a little difficult in the beginning.
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